Soft Skills are the skills other than the technical know-how. For instance, interpersonal skills, communication skills, teamwork, right attitude, email and business etiquettes and so on and so forth. It is taken for granted that people already know how to stay motivated, how to adapt to the changes in the organisation, work as a team, customer servicing and what body language to stick with while talking to the clients. Yet organisations are not at peak with their performance and quality. These skills accompany the hard skills to take full advantage of the technical expertise.

Soft Skills Gap

This exists when the organisations just have managers but no good leaders; when one is good at getting clients but is unable to retain them or when the organisation has a large staff turnover and keeps giving trainings to the new hires

Why

To remain competitive and productive at work place or personally, it is of vital importance to imbibe people’s skills. Being aware that the people lack in serious soft skills and realising the need to upskill is the first step towards the growth of the organisation itself. At a personal level, people should want to upskill themselves and be better at what they do.

Course Overview

The modules are designed scientifically using practical exercises, case studies and time tested management tools. The faculty is highly experienced and have a proven record to manage and deliver value to the people enabling them to be effective in delivering high level of proficiency.

The outcome of these modules has been designed primarily to assist in developing and sharpening challenges that we face.

Course Advantages

At the successful completion of these modules we expect the person to have

  • Improved communication with superiors and others
  • Reduced mental  barriers obstructing effective expression
  • Clear understanding of goals
  • Developing leadership capabilities by understanding the effectiveness of
  • Delegating and empowerment
  • Time management
  • Stress  management
  • Positive attitude
  • Strong personality driven by high self-confidence, self-esteem and   positive body language

Our Modules

Communication skills and Personality Development: Basic

  • Basics of communication
  • Communication barriers
  • Icebreakers
  • Spoken English
  • Listening Skills
  • Speaking skills
  • Presentation Skills
  • Interview skills
  • Body language
  • Social etiquettes

Communication Skills and Personality Development: Intermediate

  • Interpersonal Skills
  • Telephone etiquettes
  • Email etiquettes
  • Body language
  • Presentation Skills
  • Interview skills
  • Voice modulation
  • Personal Grooming
  • Professional communication
  • Business and Social etiquettes

Communication Skills and Personality Development: Advanced

  • Business and Social etiquettes
  • Handling critical situation
  • Professional Grooming
  • Time management
  • Stress and conflict management
  • Encouraging motivational practices
  • Leadership

*Customized Courses also available as per the requirement